Shipping & Returns

Shipping

Every MEBUAR order is checked and wrapped by hand before it leaves our studio. Orders are dispatched within 1–2 business days.

Delivery times and rates

Destination	Delivery	Rate
Spain	24–48 hours	€4.99
European Union	3–6 business days	€12.99
United Kingdom, Switzerland and Norway	4–8 business days	€15.99

Complimentary shipping on all orders from €300

Tracking

Delivery times are counted in business days from dispatch. As soon as your order ships, you will receive an email with your tracking details.

Customs and duties

Orders shipped to the United Kingdom, Switzerland and Norway may be subject to import duties and taxes, charged by local customs on delivery. These charges are the responsibility of the customer.

If your country is not listed, write to us at contact@mebuar.com and we will do our best to find a solution.

Returns

You have 14 days from the day you receive your order to request a return. Pieces must be returned new, unworn, unwashed and unaltered, with all original tags attached.

How to return

Sign in to your account and open the order under Orders.
Select Request return, choose the pieces you would like to send back and tell us the reason.
Once your request is approved, we will email you a return label and instructions.
Pack the pieces in their original packaging, attach the label and hand the parcel to the carrier.

If you checked out as a guest or need any help, write to us at contact@mebuar.com with your order number.

Return shipping

Spain: complimentary.
European Union: €12.99, deducted from your refund.
United Kingdom, Switzerland and Norway: €15.99, deducted from your refund.

Return address

MEBUAR
Paseo de la Infanta Isabel 23, 3.º B
28014 Madrid, Spain

Please send your return only once it has been approved, using the label we provide.

Refunds

Once your return has been received and inspected, we will issue your refund to the original payment method within 14 days.

Damaged or incorrect items

Please inspect your order on arrival and contact us straight away if a piece is defective, damaged or not what you ordered. We will make it right, at no cost to you.